Processing
Our designs are produced in small batches & some times only completed upon order confirmation (our efforts to minimise wastage). Approximately 3-7 business days for orders to be ready for dispatch (depending on the design).
Preorder Designs
All orders that include any Preorder designs (including orders placed in separate batches but delivered to 1 common address), will be only dispatched when all the items ordered are ready. If you would like to receive your ready orders first and preorder to be sent later, please indicate your preference under *NOTES at checkout.
Delivery + Time
Local Orders (Singapore)
Preorder Designs
All orders that include any Preorder designs (including orders placed in separate batches but delivered to 1 common address), will be only dispatched when all the items ordered are ready. If you would like to receive your ready orders first and preorder to be sent later, please indicate your preference under *NOTES at checkout.
Delivery + Time
Local Orders (Singapore)
Free Courier Delivery for all orders above SGD$50 SGD within Singapore.
Orders below SGD$50 are charged SGD$3.50.
To combine multiple orders, please use the code [ SUPERCOMBINE ] at checkout.
Orders found abusing this will be automatically cancelled.
Once the order has been dispatched, its takes approximately between 3-7 business days for it be delivered. With certain delays during peak holiday/festive seasons.
Our courier will likely call/message prior delivery - please be sure to provide your mobile number for facilitate the process.
Once the order has been dispatched, its takes approximately between 3-7 business days for it be delivered. With certain delays during peak holiday/festive seasons.
Our courier will likely call/message prior delivery - please be sure to provide your mobile number for facilitate the process.
IMPORTANT!
SuperAttic is not liable for mis-delivery of parcels caused by the incorrect address provided by the customer.
We provide only 1 delivery trip for a single dispatch, if the parcel was rejected / unable to be completed, at the point of our courier agent's arrival, customers will be request to top-up SGD $4 for a 2nd delivery attempt.
International Orders
International Orders
Worldwide delivery available, please refer here for more details.
Returns & Exchange
Please Note:
Unlike machine-made products, handmade designs are crafted individually and each piece is one of a kind.
Sample images provided are to used purely as a guide. Refer to our main product image (photographed against a white backdrop) for the closest color accuracy.
Exchange and Refund
Returns & Exchange
Please Note:
Unlike machine-made products, handmade designs are crafted individually and each piece is one of a kind.
Sample images provided are to used purely as a guide. Refer to our main product image (photographed against a white backdrop) for the closest color accuracy.
Exchange and Refund
Should you find any problem with your order, please contact us within 3 days of delivery (as dated by trackable courier delivery) for exchange
International Exchange - Ship items back to us within 30 days of delivery
International Exchange - Ship items back to us within 30 days of delivery