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Policies

Returns & Exchange

Please Note:
Unlike machine-made products, handmade designs are crafted individually and much more unique. 

Sample images provided are to used purely as a guide. Each final product is truly unique and may bear subtle difference from the ones photographed. 

Exchange and Refund
Should you find any problem with your order, please contact us within 3 days of delivery (as dated by trackable courier delivery) for exchange
International Exchange - Ship items back to us within 30 days of delivery
We do not accept returns or cancellations. But please do not hesitate to contact us if you have any problems with your order.

Customised Orders:
No Refund. No Exchange.

Repairs
Murphy’s Law - what can go wrong, will go wrong. We understand that accidents can happen. If your product is damages, please contact and we will try our best to help in the best way possible.

Free Repair + Free Redelivery - Within 2 Months of purchase
Charged Repair + Charged Redelivery - After 2 Months of purchase. Postage cost to be borne by buyer.